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A strong internet connection – Ideally, you will need to be on WiFi or have good 4G signal.
An eSIM compatible device – If you are unsure, see list of compatible devices here
Your device must not be locked to a single network.
Part 1: Install your eSIM
Open the easySim app and tap "My eSIMs". Note, it can take up to 10 minutes for your eSIM to appear after purchase.
Tap "View eSIM". Tap "Click to install on this device" and follow on screen instructions.
Your eSIM is now installed. If this is your first eSIM , your phone will likely name it “eSIM 1”. We suggest you tap Edit and rename it easySim (or something familiar). Tap Next to continue.
Now select your primary SIM (normally SIM 1) for calls and messages. If you’re not travelling yet, keep your primary SIM selected for mobile data.
Settings > Connections > Mobile networks > Data roaming easySim > toggle ON or, select All networks then tap okay to confirm.
Part 2: Activate your data bundle
When you are ready to use your eSIM, do the following:
Settings > Connections > SIM manager > Mobile data > select easySim
We recommend turning off your primary SIM, if you don’t need calls or texts. This helps avoid roaming charges, and saves battery life.
Top Tips
Notice the two signal strengths at the top of your screen!
The signal strength shown on the right is the one being used for “Mobile Data”.
To save battery, turn off your easySim if you’re not using it.
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