Terms and conditions (Refer and Earn)

Version 1.0 dated 04.07.24


These terms and conditions apply to our ‘Refer and Earn’ promotion.  This promotion enables an easySim customer to introduce their friends and family to easySim and be rewarded with credits in their wallet which can be used to purchase or contribute toward the purchase of data bundles.

1. Eligibility

1.1 The (“Referrer“) is an existing customer of easySim and has completed a purchase to be eligible for this promotion.

1.2 The Referred friend must be new to easySim to be eligible for this promotion.

2. Refer and earn procedure

2.1 The Referrer can obtain their unique referral code (“Referral Code“) code by visiting https://my.easysim.global and either clicking the promotion banner or going into Settings.

2.2 The Referrer should share their Referral Code with their friends and family (“Referred Friend“).

2.3 The Referred Friend will enter the Referral Code at checkout during their first purchase.

2.4 The Referred Friend completes their first purchase and after 24 hours the Referrer will receive a credit in their wallet which is visible under “Settings“.

3. Referred friend discount

3.1 The Referred Friend should satisfy themselves that their phone or device is eSIM compatible before they purchase.  We have created a list of the most popular eSIM compatible phones here. By using the Referral Code, you will not be eligible for our refund guarantee that gives you 100% refund for any reason.  However, you will be eligible for a refund if there is a technical issue with our service.

3.2 The Referred Friend should enter the Referral Code during checkout or registration.

3.3 The discount will be applied to the first purchase of any eSIM data bundle.

3.4 easySim reserve the right to cancel a purchase if they consider the Referred Friend is in breach of these terms.

4. Referral credits

4.1 The Referrer will receive a credit into their wallet (“Referral Credit“) in the default currency of the Referrer for every Referred Friend that completes their first purchase.

4.2 The Referrer will be alerted by email each time a Referred Friend has completed their first purchase.

4.3 The Referrer can use their wallet during the checkout process to purchase data bundles.

4.4 The Referral Credit cannot be converted into cash or transferred to another customer or account at easySim.

4.5 The Referral Credit received for each Referred Friend is added to the Referrer‘s wallet and is fixed to the currency selected by the Referrer at the time the Referred Friend completes their first purchase.  For the avoidance of doubt, the wallet funds cannot be transferred into a different currency.

4.6 The wallet funds can only be used at the checkout for purchases in a matching currency.

4.5 The Referral Credit must be used within 24 months.

5. Cancellations

easySim reserve the right to cancel or amend any order, or cancel use of the promotion for any of the following reasons:

5.1 Fraudulent or suspicious purchasing activity.

5.2 Abuse of this promotion, where multiple accounts are created by a customer or group of customers to exceed the maximum eligibility of one redemption per customer.

5.3 The promotion is used in bad faith where the eSIMs are purchased for the purpose of re-selling.

6. Acceptance

6.1 By participating in this promotion you agree to be bound by these Terms and Conditions and acknowledge that you have read and understood these Terms and Conditions.

6.2 Without notice, easySim reserve the right to change the Terms and Conditions at any time or withdraw the promotion.

6.3 Participants of this promotion will not have the right to challenge any decision regarding any aspect of this promotion or the interpretation of the Terms and Conditions.  easySim’s decision is final and no correspondence will be entered into.

6.4 If there is a dispute as to the identity of the participant, easySim reserve the right to determine the identity of the participant.

7. Other terms

7.1 If either of us fails to enforce our rights under the Terms and Conditions, it shall not prevent either of us from taking action later.

7.2 Each clause in these Terms and Conditions operates separately. If any clause, or part of a clause, is found by a court to be unreasonable or inapplicable, the other clauses, or parts of the clause, will still apply.

7.3 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.