Stay connected, save more - ditch roaming fees with easySim. Read this quick eSIM guide.

Before You Travel: Read This Quick eSIM Guide

Welcome to easySim!

Your passport to stress-free, low-cost data in 200+ destinations! Here’s the quick guide to getting set up and staying connected on your adventures.

1) Check your device is eSIM ready

Make sure your phone or tablet supports eSIM before you buy. Head to ‘eSIM compatibility’ in our Help Centre for a list of devices.

💡Pro tip: Can’t find your phone in the list? Dial *#06# on your phone. If you see an EID value, your phone is good to go!

2) Pick your destination

Search for where you’re headed, then choose the data bundle size that fits your trip.

3) Get your eSIM

Once you’ve purchased, your eSIM will land in your inbox within 15 minutes with step-by-step installation instructions.

💡Pro tip: You’ll also find your eSIM in your account under “My data bundles & eSIMs.”

4) When should I install my eSIM?

Your eSIM is valid for 6 months from purchase. You can install it right away - your data will only kick in once you arrive at your destination.

💡Bought a regional bundle but live inside that region? (e.g. live in the UK and purchased a Europe data bundle) Then your data could start immediately. In that case, it’s best to install your eSIM just before you travel.

5) Activate your eSIM

Ready to connect? Just do these 3 things:

  1. Switch your eSIM ON

  2. Select it for Mobile Data

  3. Turn Data Roaming ON

💡Pro tip: Switch off your home SIM while travelling to avoid sneaky charges.

6) Can I use my eSIM for calls?

Our eSIMs are data-only — they don’t come with a phone number and aren’t designed for traditional calls or SMS.

But don’t worry — you can still stay connected! Apps like WhatsApp, FaceTime, Messenger, and Skype all work perfectly over data, so you can call and message just as you would at home.

If you’d prefer to use your regular mobile number for calls or texts, you can leave your Primary (home) SIM active for calls and SMS. Just remember: your home network may charge you for roaming, so always check with them before you travel.

7) Topping up is easy

Track your usage anytime when logged into your account. Need more data? Just grab another bundle for the same destination - it’ll be added to your existing eSIM and will kick in automatically when the previous data bundle runs out (no need to rescan your QR code).

8) Buying for someone else?

Not this time. Each eSIM needs its own account and email address.

💡 But here’s the win: Share your referral code! They’ll get £2 off their first purchase and you’ll earn £2 every time.

9) Need a hand?

We know eSIMs are still new for lots of travellers, so we’ve made support super simple. Just tap “Chat with an Expert” in our Help Centre for the fastest response.

That’s it! With easySim, you’re always just a few taps away from hassle-free roaming. Safe travels and happy surfing!

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