Stay connected, save more - ditch roaming fees with easySim. What is an eSIM?
A strong internet connection - ideally, you will need to be on WiFi or have a good 4G signal
An eSIM compatible device - if you are unsure, see list of compatible devices here
Your device must not be locked to a single network
Your device must not be locked to a single network
Update your iOS to the latest version
TOP TIP
eSIM name
During installation, Apple assign a random name to your eSIM.
In this guide we assume Apple labelled your new eSIM ‘Travel‘. It could be called ‘Business‘, ‘Mobile Data‘, ‘Personal‘ or ‘Secondary‘. We show you how to rename the eSIM after installation.
Top Tip
Your Primary SIM will have your mobile number underneath.
Part 1: Install your eSIM
Use phone camera to scan QR code. DO NOT use a QR code scanning app.
Tap to add eSIM and follow on screen instructions.
Set Default Line to Primary.
Select all SIMs for iMessage & FaceTime
You now have 2 options for Mobile Data:
To use your eSIM later, select Primary
To use your eSIM now, select Travel
Top Tip
When installation is complete, you will notice 2 signal strengths at the top of your screen!
Occasionally, Apple devices get stuck during installation, but do not worry, in most circumstances the eSIM has been installed.
Part 2: Activate your data bundle
When you are ready to use your eSIM, do the following:
Settings > Mobile Service > select Travel > tap “Turn On This Line”
Settings > Mobile Service > select Travel > enable “Data Roaming”
Settings > Mobile Service > Mobile Data > select Travel
You are now using your new easySim data bundle. Awesome job.
More Top Tips
The signal strength shown on top is the one being used for “Mobile Data”.
To save battery, turn off your new eSIM if you’re not using it.
We suggest you name your eSIM “easySim” so you can easily recognise it. To do this: Goto Settings > Mobile Service > “Secondary” > “Mobile Plan Label” > enter “easySim” in CUSTOM LABEL
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