Stay connected, save more - ditch roaming fees with easySim. Read this quick eSIM guide

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Pre-Start Checklist

  • A strong internet connection – Ideally, you will need to be on WiFi or have good 4G signal.

  • An eSIM compatible device – If you are unsure, see list of compatible devices here

  • Your device must not be locked to a single network.

    • In this guide, we assume your main SIM is installed in Slot 1 and your new eSIM is installed in Slot 2.

    • If you have a Google Pixel, an extra step is required to enable 2 SIMs.  Click here.

    • If you have a Samsung phone or tablet, click here for our dedicated Samsung guide.


    Part 1: Install your eSIM

    1. Within 10 minutes of purchasing, log in to your account. Your data bundle will appear on the first page. Tap View eSIM, then select Android to begin installation.

    2. Tap Set up to continue. After a few seconds, tap Set up again to confirm.

    3. Once installed, tap Settings to configure your eSIM. Your phone may name it something like “Connect,”
      but this can vary - especially if you’ve used eSIMs before.

    4. Tap the eSIM, Select Use eSIM, then tap Turn On to confirm.

    5. Scroll down to Roaming and select All networks.

    6. Now is a good time to rename your eSIM. Tap the edit icon and choose a name like easySim (or something familiar).



    Part 2: Activate your data bundle

    When you are ready to use your eSIM, do the following:


    1. Settings > Network and Internet > SIMs > Select easySim > Data preference > Select easySim

    2. We recommend turning off your primary SIM, if you don’t need calls or texts. This helps avoid roaming charges, and saves battery life.


    Top Tips

    • Notice the two signal strengths at the top of your screen!

    • The signal strength shown on the right is the one being used for “Mobile Data”.

    • To save battery, turn off your easySim if you’re not using it.




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