Stay connected, save more - ditch roaming fees with easySim. What is an eSIM?
A strong internet connection – Ideally, you will need to be on WiFi or have good 4G signal.
An eSIM compatible device – If you are unsure, see list of compatible devices here
Your device must not be locked to a single network.
In this guide, we assume your main SIM is installed in Slot 1 and your new eSIM is installed in Slot 2.
If you have a Google Pixel, an extra step is required to enable 2 SIMs. Click here.
If you have a Samsung phone or tablet, click here for our dedicated Samsung guide.
Part 1: Install your eSIM
Settings > Network and Internet > SIMs > Add SIM > tap “Set up an eSIM” then scan QR code
Tap to add eSIM and follow on screen instructions.
Unable to scan your QR code? Follow these steps:
Get your eSIM activation code from your account. To do this, select "My data bundles & eSIMs" from the Menu and tap "View eSIM" on the data bundle for the eSIM you would like to install. Then click "Copy code" located under "Android & Samsung".
Go to Settings > Network and Internet > SIMs > Add SIM > Set up an eSIM > tap “Need help?”
Tap "Enter it manually"
Paste in code then tap Continue.
Part 2: Activate your data bundle
When you are ready to use your eSIM, do the following:
Settings > Network and Internet > SIMs > Select eSIM in Slot 2 > tap “Use eSIM” and confirm Yes
Settings > Network and Internet > SIMs > Select eSIM in Slot 2 > Data preference > Select new eSIM
You are now using your new easySim data bundle. Awesome job.
Top Tips
Notice the two signal strengths at the top of your screen!
The signal strength shown on the right is the one being used for “Mobile Data”.
To save battery, turn off your easySim if you’re not using it.
We suggest you name your eSIM “easy” so you can easily recognise it. To do this, click the edit pencil in top right corner of screen.
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